Compassionate & Reliable In-Home Senior Care
Welcome to Heartfelt Care Agency! We are your trusted source for compassionate in-home care in Los Angeles, Orange, and San Diego Counties, proudly serving families in Torrance and surrounding areas. Dedicated to enhancing lives, we provide heartfelt care that fosters independence, offers a sense of security, and brings well-being to our clients.
We understand the importance of finding reliable and compassionate care for your loved ones. That is why we strive to go above and beyond, ensuring that each client receives the care and attention they deserve. With a strong emphasis on professionalism, empathy, and respect, we are dedicated to creating meaningful connections with our clients and making a positive difference in their lives.
As a licensed, bonded, and insured provider with the California Department of Social Services, we adhere to the highest standards of quality and accountability. Whether you are seeking assistance with daily activities, companionship, or specialized care for a medical condition, you can trust us to provide the comprehensive support you need to thrive in the comfort of your own home.
Contact us today for a Free Consultation!
Keywords: senior in-home care, personal care services, memory support services, respite care, senior caregivers
Interview Q&A
How long have you been in business?
Heartfelt Care Agency has been in business since 2023.
What is your primary product or service?
Heartfelt Care Agency's primary service is providing reliable and compassionate in-home care for seniors and adults. Personal care assistance includes bathing, dressing, incontinence, and grooming is handled with professionalism. We also support clients with memory impairment, Parkinson's, cancer, on hospice, and who need help with medication reminders, food preparation, transportation, and even pet care!
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Sarah's passion for helping adults and seniors started over 30 years ago as she watched her grandparents struggle to live with their physical and mental disabilities. They raised her, so she saw all of this happening, and since they didn’t have close family to help them, she knew she had to step up and help them.
Over the next 10 years, she was in charge of hiring 24-hour caregivers to come and take care of them at home. There was a lot of trial and error, but she learned to understand the qualities of a competent caregiver.
In 2015, she took her experience hiring quality caregivers and transitioned to a full-time sales position with an Orange County home care agency.
It was a great experience working with so many families and helping them hire caretakers for their loved ones, but she felt that she could provide an even better service under her own caregiver agency.
She envisioned a home care agency that would provide not just assistance, but genuine companionship, support, and understanding to every client.
Heartfelt Care Agency is the culmination of decades of her personal and professional experience in the home care industry. She is very proud of the personalized services and caregivers we provide to families on a daily basis.
We at Heartfelt Care Agency are committed to providing a safe, secure, and comfortable environment to all our clients throughout Los Angeles, Orange, and San Diego counties.
She looks forward to serving you and your family!
How do you differentiate yourself from other businesses in your category and area?
At Heartfelt Care Agency, we were founded on the belief that exceptional home care shouldn't be a privilege, it should be a standard. We saw gaps in the industry – unfair treatment of caregivers, lack of transparency, and ultimately, compromised client well-being.
That's why we're different. We're committed to changing lives by providing compassionate, top-quality care while fostering a supportive, respectful environment for our caregivers. We believe this two-pronged approach ensures our caregivers are empowered to deliver the love, dignity, and genuine connection our clients deserve.
What type of payments do you accept?
Heartfelt Care Agency accepts credit cards, cash, checks, Zelle, Veterans benefits, and long-term care insurance.
Which areas do you service?
Heartfelt Care Agency services clients in Los Angeles, Orange, and San Diego counties.
Who owns your company or runs daily operations?
Sarah O’Connor, the dedicated founder and owner of Heartfelt Care Agency, brings over 20 years of invaluable experience in the home care industry.
Her journey in managing caregivers began when she took on the responsibility of arranging round-the-clock care to ensure the safety and well-being of her grandparents.
Over the years, Sarah gained extensive experience in hiring and managing caregivers, developing a deep understanding of the intricate details involved in providing high-quality home care services.
With meticulous attention to detail, Sarah immerses herself in learning the ins and outs of her clients’ routines, preferences, and needs, ensuring that every aspect of their care is tailored to their individual requirements.
What are your hours of operation?
Heartfelt Care Agency is available 24/7 for your in-home caregiving needs.